Returns & Exchanges
At KingCamp, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return policy for items in their original, unworn condition. If your new apparel doesn't fit perfectly or meet your expectations, our streamlined process makes exchanges and refunds quick and easy.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all KingCamp tags attached, ensuring the garment is securely packed to prevent damage during transit.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Quality Check and Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
